Privacy Policy

PRIVACY STATEMENT

Bachi Shoes Limited (A subsidiary of TATA International Limited), a limited company with its corporate office at #148, SIDCO Estate, Ranipet- 632403 (“Company”, “Feetscience” "We", "Us", "Our" and terms of similar meaning) owning and operating  the website “www.feetscience.in (“Site” or “Website”) is committed to protecting Your privacy.

We value the trust You placed in Us and that's why We insist upon the maintenance of the highest standards for securing transactions; and protecting and ensuring customer information privacy. By using Our Site, you (any person submitting any data to Us or Our agent or the Site, hereinafter referred to as “You”, “Your” as applicable) accept this privacy policy along with any amendments or modifications as may be made from time to time (“Privacy Policy”) and thereby expressly consent to Our collection, use and disclosure of Information (as defined below) in accordance with this Privacy Policy. If You do not wish to provide any Information as may be required mandatorily to complete the transactions on Our Site, We will not be able to provide the services to You or facilitate the transactions proposed to be conducted by You on our Site (“Products and/or Services”) and this inability by Us to provide the Products and/or Services, will be without any liability to Us and You will not have any cause of action against Us. .

This Privacy Policy forms part and parcel of our Terms & Conditions (“T&C”) and is deemed to be incorporated therein in its entirety by reference hereto. In the event of any inconsistency between the T&C and this Privacy Policy, the Privacy Policy will supercede solely in respect of the content contained herein and not in respect of any other clause, term or provision contained in the T&C.   

We reserve the right to modify this Privacy Policy at Our sole discretion without notice and it is your responsibility to review this Privacy Policy periodically and take note of all the changes, if any, to the Privacy Policy from time to time. In the event of any modification to the Privacy Policy, You will be deemed to be governed by the terms of such modified Privacy Policy, as comes into effect from time to time.

If you have any comments or suggestions, please reach out to us at our corporate office or by emailing us at info@feetscience.i

TYPE OF INFORMATION COLLECTED

Our prmary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows Us to provide services and features that most likely meet your needs and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal, non-personal and other information and correspondences from you that we consider necessary for achieving this purpose as detailed below (such information and correspondences hereinafter collectively referred to as “the Information”).

Personal Information: In order to provide our full range of Products and/or Services, we may obtain via your usage of the Site and/or collect the following types of personal information from you (as applicable) including but not limited to

  1. Your Name 
  2. Postal address/ email address;
  3. Gender;
  4. Status – married, single, divorced;
  5. Details of your family members;
  6. Your feet size and preferences;
  7. Personal shopping habits and practices;
  8. Knowledge of the Website;
  9. Frequency of internet usage
  10. Your occupation;
  11. Your credit card/ debit card/ bank account details;
  12. An account password;
  13. Telephone number/;
  14. Mobile number;
  15. Previous orders and transactions including the product and pricing details, the date of purchase, transaction information, payment history;
  16. Third party sign in information shared on our website such as Facebook, Twitter, Pinterest sign in information.
  17.  (Collectively referred to as “Personal Information”). Please note that the above list is not an exhaustive list and is only an illustrative list and this listing is without prejudice to our right to seek further Personal Information, as may be required for the provision of the Products and/or Services by Us to You.

Note: Any content on the Site shared by users, customers or visitors to Our Website (“Users”) via reviews, blogs, online chat or instant messages, discussion boards, forums, user testimonials etc. are not considered as Personal Information and is not subject to the terms of this Privacy Policy. We will not be responsible for the accuracy or filteration of any of the content posted on Our Website by any User, however, we will be entitled to removed any content posted by any User on Our Site which We, in our sole discretion, consider offensive, discriminatory, racist, defamatory or inappropriate in nature.

 Non-Personal Information: You can visit the Site and browse without having to provide any Personal Information. During your visit to the Site, you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password. When you visit the Site, we may collect certain non-personal information such as your internet protocol address, operating system, browser type, and internet service provider. This type of information does not identify you personally.

 Automatic Information - We receive and store certain types of information whenever you access our Site. We use "cookies" (small file containing a string of characters that uniquely identifies Your browser) and we obtain certain types of information when your web browser accesses the Site or advertisements and other content served by or on behalf of Feetscience on other websites. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser. We use cookies primarily for user authentication but may also use them to improve the quality of our Products and/or Service by storing user preferences and tracking user trends.

 Mobile: When you download or use our Site through your mobile, We may receive information about Your location and Your mobile device, including a unique identifier number for Your device.

 User communications - When you send emails or other communications to us, we may retain those communications in order to process Your inquiries, respond to your requests and improve our Products and Services.

USE OF INFORMATION:

 We only collect User information as required to conduct our business and to enable us to provide the best services to our Users. We process the information you provide in any one or more of the following manner:

  • To process your request for Products and/or Services and such information is sharable with our subsidiaries, affiliates and partners which are also involved in delivering the Products and/or Services to you as a customer in your buying process.
  • We use some of the Information defined above to understand customer behaviour and thus offer better and more relevant experiences to you. We use certain information in an aggregated form across Users to compile statistical and demographical profiles for our business and marketing activities.
  • We use this information to inform you about offers and deals, new launches, information about products you have purchased, order and shipping status, as well as other promotional and informational content. We will provide you the option to opt-out of such services.
  • Cookies would be used to provide a customized experience to Our Users such as identifying recently viewed items (of interest to the User) as well as implementing wish list and cart features.
  • We use session log and traffic flow information to understand how Users are interacting with Our Site and to make improvements. This will also be used by us to understand and analyze customer preferences, buying patterns and behaviour at an aggregate level.
  • We use IP address, traffic sources, user navigation across the Site, browser and OS information etc. to measure overall Site performance in terms of number of Users, User engagement, time spent by Users on the Site etc.
  • To enforce our T&C and/or this Privacy Policy;
  • To contact you;
  • To avoid fraud and other prohibited or illegal activities;
  • To protect the security or integrity of Our business, Products and/or Services and other Users
  •  To publish any testimonials or reviews that You may have provided on the Site;

 To Comply with Legal Requirements:  We may disclose Information, in good faith,  wherein the access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request or to respond to or comply with a subpoena, other legal or administrative process or law, rule or regulation, or to initiate or defend a legal action relating to the Site; (b) enforce applicable T&C, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, abuse, unlawful use, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of Feetscience, its Users or the public as required or permitted by law; and

  • We may disclose personally identifiable information to our independent contractors, service providers and/or vendors who assist us in performing internal business functions and/or provide other services necessary to the operation of Our business and/or the Site. 
  • Additionally, in the event of a audit, reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of Our business, assets or stock (including in connection with any bankruptcy or similar proceedings), We may share/transfer/assign the Information We have collected to the relevant third party. 
  • We shall be entitled to retain Your Information for our record for a period of  xx years after the deletion of Your Account with us and such Information shall be used us only in consonance with this Privacy Policy.

UPDATING YOUR INFORMATION

 You may update or modify your Information. You may delete your registered account at anytime subject to confirmation by email from us. Deletion will be effective from the date of communication of such confirmation of deletion by us to you.

SECURITY

 We use reasonable security measures to protect Information from unauthorized access, maintain data accuracy, and help ensure the appropriate use of Information. These security measures help ensure that Information is safe, secure, and only available to you and those to whom you have granted access including but not limited to us, our business partners and authorised third parties . We host our Site in a secure server environment that uses firewalls and other advanced technology to prevent interference or access from outside intruders. The foregoing is subject to your compliance with the following:

 Account Security: You are responsible for maintaining the security and confidentiality of your user ids and passwords with the Site (“Account”). You acknowledge that neither the Company, its subsidiaries, affiliates, vendors, nor any of its directors, shareholders or other representatives shall be liable to You under any circumstances for any direct, indirect, punitive, incidental, special or consequential damages that result from or arise out of, or a breach or, or compromise of registration of Your Account with us and/or Your ability or inability to use the Account.

 Credit Card Security: Your transaction or banking details such as credit card number, cardholder name, expiration date and CVV or other information as required for internet banking or other payment instruments is not held by the Website but is held by our Payment Gateway Partner (XXX). Our payment gateway partner is "VeriSign Secured" and "PCI-Compliant" which ensure the highest standards of safety and security for your Information. The processing of payments will be subject to the terms, conditions and privacy policies of the Payment Gateway Partner in addition to the T&C and this Privacy Policy. You acknowledge that neither the Company, its subsidiaries, affiliates, vendors nor any of its directors, shareholders or other representatives shall be liable to you under any circumstances for any direct, indirect, punitive, incidental, special or consequential damages that result from or arise out of Your use of the Payment Gateway Partner, your payment through the Payment Gateway Partner or Your ability or inability to complete the payment to the Company.

 THIRD PARTY

 In addition, the Site may occasionally contain links to Third-Party sites (“Third-Party Website”), which you are entitled to browse/ visit at your sole discretion and which may result in Your premature exit from Our Site. Display of any such links on the Website is not to be considered a recommendation by us to you of such Third- Party Website, its contents therein nor any products/ services offered therein and you will enter the same at Your own discretion and voluntary choice and such visit to such Third-Party Website will be governed by the terms and conditions contained on such website as well as the privacy policy therein.

 We are not responsible for the content of these Third-Party Websites or for the security of Your Information when you use the Third Party Websites. These Third-Party Websites may have their own privacy policies governing the storage and retention of your Information that you may be subject to. They may collect information such as your IP address, browser specification, or operating system. This Privacy Policy does not govern any information provided to, stored on, or used by these Third-Party providers and Third-Party Websites. We recommend that when you enter a Third-Party website, you review the Third Party website’s privacy policy as it relates to safeguarding your Information.

 We use third-party advertising companies to serve ads when you visit the Site. These companies may use your Information (including but not limited to your name, address, email address, or telephone number) about your visits to the Site and Third-Party websites in order to provide advertisements about goods and services of interest to You. You agree and acknowledge that we are not be liable for the information published in search results or by any Third-Party website.

 WE ARE NOT LIABLE FOR THE PROTECTION OF THE PRIVACY OF YOUR INFORMATION ON ANY WEBSITE OTHER THAN “www.feetscience.in”, WHICH PROTECTION IS GOVERNED BY AND IS SUBJECT TO THIS PRIVACY POLICY

 YOUR CONSENT

 By using the Site and/ or by providing Your Information, You consent to the collection and use of such Information and other information in accordance with this Privacy Policy, including but not limited to Your consent for sharing Your Information as per this Privacy Policy. You specifically agree and consent to us collecting, storing, processing, transferring and sharing information (including Information) related to You with third parties or other business partner/users for the purposes as set out in this Privacy Policy.

 In addition, by registering for an account on the Site and by accessing or using the Site, you verify that you are aged not less than [●]and give your consent to the collection, use and disclosure of information as disclosed in this Privacy Policy, as revised from time to time. If you do not agree with our policies or practices or you do not consent to the collection, use and/or disclosure of Information as disclosed herein, You are entitled to not access or use the Site or, if you are already a registered user, you should immediately discontinue your use and/or access of the Site. 

GRIEVANCE OFFICER

 If you have any grievance with respect to the Site or the Products and Services, you can contact our grievance officer at:

 Name

Designation

Email:

SEVERABILITY & SUPERSESSION

 If any provision of this Privacy Policy is held to be invalid, illegal or unenforceable by any court of competent jurisdiction, the validity, legality and enforceability of the remaining provisions will not be affected, and the affected provision will be limited only to the extent necessary to bring it into compliance with the law. 

ENTIRE POLICY

 This Privacy Policy constitutes the entire agreement between You and Us relating to the subject matter of this Policy. Furthermore, this Privacy Policy will be read and interpreted in conjunction with the T&C (which shall mean and include that the terms and/or clauses pertaining Jurisdiction, Limitation of Liability, Indemnity, Arbitration, and such further or other clauses which by their nature are deemed to be a part of this Privacy Policy) and Shipping and Returns Policy. In the event of any inconsistency between the T&C and this Privacy Policy, the Privacy Policy will supercede solely in respect of the manner of collection and protection of Your Information and not in respect of any other clause, term or provision contained in the T&C, and in the event of any contradiction between them in respect of any other terms other than with respect to the privacy of Your Information, the T&C shall supersede.